Case Study: Ascend Performance Materials achieves 40% increase in work visibility with BrightWork

Ascend Performance Materials Increases Work Visibility by 40% using BrightWork

Ascend Performance Materials, a large chemicals, fibers and plastics company, challenged its CIO to build a Project Management Office and introduce a project-management culture in IT after historically only large-capital projects were tracked and there was little cross-functional visibility. During the RFP they sought a collaboration-based, SharePoint-integrated tool; the team initially used BrightWork Free Templates and then selected BrightWork, purchasing BrightWork Project Office Deployment Services to meet their governance and PMI-based methodology needs.

Working with BrightWork (including Customer Success Architect Scott Footlik), Ascend implemented a three-phase, agile deployment—demand management, project collaboration sites, then portfolio and reporting—completed in six months and piloted for two months in production. BrightWork delivered consolidated project visibility (eliminating roughly 40% of work previously done off to the side), more than doubled project requests and active projects, and enabled tracking of metrics projecting $26 million in hard-dollar benefits, with executive adoption driving broader organizational interest.

Ascend Performance Materials

Dennis Conley

PMO Manager