Case Study: APi Group achieves project visibility and rolls out software across 50+ subsidiaries with BrightWork

APi Group IT Uses BrightWork to Implement Software Across 50+ Subsidiary Companies

APi Group, a multi‑billion‑dollar parent company to more than 50 independently managed construction and life‑safety businesses, faced poor project visibility and fragmented project management practices across teams and subsidiaries. Seeking a SharePoint‑based solution that could be customized and rolled up for reporting, APi Group selected BrightWork’s project management solution (including Project Request Manager and Work Tracker) to standardize processes and leverage existing SharePoint investment.

BrightWork implemented its “Start, Evolve” approach, piloting with one team and rolling the solution out to all six IT teams within three months; APi Group now manages 50+ projects in BrightWork and uses it to coordinate software deployments across its 50+ subsidiaries. The rollout involved training about 65 team members, improved roll‑up reporting and workload visibility, and encouraged teams to document weekly deliverables via Work Tracker—demonstrating faster adoption, centralized reporting, and clearer resource tracking thanks to BrightWork.

APi Group

Kim Norberg

IT Project Manager