Case Study: Abt Associates achieves global mobile connectivity with BrightStarr

Supporting and Empowering a Diverse Workforce Located around the World

Abt Associates, a global research and international development leader, needed to refresh its intranet because about 60% of its workforce—roughly 1,600 employees—could not easily access it from remote project locations. The company wanted a more connected, mobile-friendly “virtual hallway” that would let staff collaborate, share knowledge, and work from anywhere, and it chose BrightStarr to help build the new AGI intranet on SharePoint.

BrightStarr implemented a responsive, mobile-first intranet with role-based personalization, collaboration tools, and features for documents, tasks, discussions, calendars, and shared content. Using workshops, personas, and user journey analysis, BrightStarr tailored the solution to staff needs and limited connectivity conditions, improving access and usability for field employees while supporting faster knowledge sharing and stronger collaboration across Abt Associates’ global teams.

Abt Associates