Case Study: National September 11 Memorial & Museum achieves reliable, zero-downtime 4K digital signage with BrightSign

National September 11 Memorial Museum - Customer Case Study

The National September 11 Memorial Museum in lower Manhattan needed a reliable, cost-effective overhaul of its digital signage to support wayfinding, exhibit information and interactive displays across its seven subterranean floors. After evaluating solutions, the museum selected BrightSign for media players (BrightSign’s 4K players and BrightSign Network Enterprise Edition) with Smart Digital Solutions providing systems integration and same-day local support.

BrightSign’s 4K media players now power about 30 displays—roughly one third of the museum’s signage—including single screens, video walls and interactive touchscreens located across all seven floors, with content managed centrally via BrightSign Network Enterprise Edition. The deployment delivered flawless operation and zero downtime, met the museum’s affordability and reliability goals versus PC-based systems, and positions BrightSign to support a next phase to stream video in 60 exhibits.

National September 11 Memorial Museum

Steve Hey

Director of Technology Infrastructure and Security