Case Study: Touro at Home achieves deficiency-free compliance and faster financial closes with Brightree Home Health

Touro at Home Stays Deficiency-Free with Brightree

Touro At Home is the Medicare‑certified home care agency of Touro Infirmary in New Orleans, providing skilled nursing, therapy, and other intermittent in‑home services. Facing frequent Joint Commission and state audits, the agency also had to meet its hospital’s aggressive targets for closing visits and monthly financials while staying compliant with evolving federal and state regulations.

Touro implemented Brightree Home Health’s cloud‑based, point‑of‑care solution to eliminate paper processes and enable documentation from the field. Clinicians now close visit notes within 24 hours and the agency consistently completes monthly financials within four days, saving about $45,000 annually, increasing daily visit capacity, improving recruitment and retention, and meeting or exceeding national quality measures—remaining deficiency‑free through multiple surveys.

Touro at Home

Cindy Dauner

Director, Touro at Home