Case Study: Solace Healthcare achieves increased efficiency and compliance with Brightree Home Health

Solace Healthcare Increases Efficiencies and Ensures Compliance with Brightree Home Health

Solace Healthcare, a Denver-based pediatric home care agency, struggled with an ineffective EHR rollout and a patchwork of spreadsheets and systems that caused data-entry errors, poor access to clinician notes and physician orders, and lengthy processing times (orders took ~2 weeks; evaluations and ongoing services 2–3 weeks). Compliance was difficult to maintain and audits were time-consuming, leaving clinicians and administrative staff overworked and inefficient.

By implementing Brightree Home Health, Solace gained a secure, cloud-based EHR with point-of-care and offline documentation, automated plan-of-care generation, and seamless sync to billing. The result: same-day order processing and next-day evaluations, fewer data-entry errors, improved billing timeliness, strengthened compliance, streamlined workflows without adding staff, and greater confidence to expand services.

Solace Healthcare

Darcie Peacock

Administrative Director, Solace Healthcare