Case Study: Sangre de Cristo Hospice achieves faster, more accurate documentation and improved patient care with Brightree

Reduce Documentation Time, Increase Accuracy and Improve Patient Care

Sangre de Cristo Hospice & Palliative Care, a mission-driven provider serving more than 250 patients across 22,000 square miles of southern Colorado, struggled with an EMR that hindered care: it required internet or cell service in remote areas, was slow and hard to navigate, and forced clinicians to chart after hours. These problems caused inconsistent documentation, inaccuracies, staff burnout and low technology adoption, undermining the organization’s goal of delivering high-touch, timely hospice care.

Sangre de Cristo replaced the old system with Brightree Hospice software, an intuitive point-of-care solution with fast navigation, offline access and strong implementation support. The change enabled real-time charting during visits, boosted documentation accuracy and efficiency, improved clinician morale, and helped patient satisfaction climb into the nation’s top 8 percent—while also supporting timelier reimbursements and ongoing improvements to billing and mobile workflows.

Sangre de Cristo

Tarrah Lowry-Schreiner

CEO