Case Study: Longleaf Hospice achieves 300% faster documentation and improved accuracy with Brightree Hospice (iPad solution)

Longleaf Hospice Became 300% More Efficient Using the Brightree Hospice Solution on the iPad Improving Compliance and Accuracy

Longleaf Hospice, a private provider of end-of-life and palliative care in Metro Atlanta serving about 90–100 patients daily, faced major documentation and compliance challenges after a state survey forced them to abandon their EHR and return to paper records. Paper-based workflows led to delayed, incomplete and inaccurate notes, jeopardized reimbursement, increased after-hours work for clinicians, and harmed staff satisfaction and work-life balance.

Longleaf implemented the Brightree Hospice EHR with an iPad point-of-care solution, quickly restoring compliant, user-friendly documentation and real-time record synchronization. The change made documentation up to 300% faster, cut after-hours charting by about 30%, shortened admission documentation by 25%, improved billing completeness and audit readiness, and boosted clinician satisfaction and overall operational efficiency.

Longleaf Hospice

Sandra Washington

Administrator