Case Study: J&L Medical Services achieves 62% growth with Brightree Revenue Cycle Management Services

J&L Medical Services Grows 62% with Brightree

J&L Medical Services is a leading respiratory and durable medical equipment (DME) provider in Connecticut that focuses on patient dignity, education and advocacy. Rapid patient growth, constantly changing Medicare rules, time-consuming audits and inadequate reporting left J&L struggling with compliance, slow collections and an inability to measure and manage performance effectively.

By outsourcing billing to Brightree’s Revenue Cycle Management services, J&L gained up‑to‑date compliance, better reporting and a scalable revenue cycle team without adding headcount. The partnership reduced days sales outstanding by 10 days (47→37), increased payment ratio by 10%, lowered denials, sped audit response times, enabled expansion to new locations with no added overhead, and helped grow the business 62%.

J&L Medical Services

John Loyer

President/CEO, J&L Medical Services