Case Study: Unimart.com saves 70 hours a month on purchase ordering with Brightpearl

Unimart.com Saves 70 Hours a Month on Purchase Ordering with Brightpearl Automation

Unimart.com, the Costa Rica-based retail and e-commerce company, needed a better way to manage its complex multichannel operation across Shopify Plus DTC sales, B2B, and API-driven loyalty programs. Its legacy ERP setup was disconnected, caused manual work and syncing issues, and struggled to keep up with rapid growth and rising order volumes.

Brightpearl provided the retail operating system and Automation Engine, with plug-and-play integrations to connect Unimart.com’s systems in real time. With Brightpearl, Unimart.com cleared a backlog in one week, reduced manual purchase ordering by 70 hours per month, and increased fulfillment capacity from about 100 orders a day to 500–600, setting the business up to scale further.

Unimart.com

Roberto Jiménez

CEO and Founder