Case Study: The Office Coffee Company achieves operational scale and £50K annual savings with Brightpearl

The Office Coffee Company scales B2B operations with Brightpearl

The Office Coffee Company, a supplier of ethically sourced tea, coffee and office machines that partners with Cool Earth, struggled to scale due to fragmented systems. Relying on Sage, ACT and manual processes led to duplicated effort, data loss from unreliable server syncs, high error risk and costly outsourced financial administration that constrained growth.

They moved to Brightpearl, a cloud-based platform that integrated CRM, inventory, order processing and accounts, eliminating duplication, automating invoicing and providing real-time visibility. The switch simplified bookkeeping so they could stop outsourcing finance, reduced errors and manual work, and saved about £4,000 a month — nearly £50,000 a year.

Office Coffee Company

Richard Doherty

Managing Director