Case Study: Spikeball Store achieves 3x year-over-year retail growth and streamlined operations with Brightpearl

Spikeball grow retail 3x year over year with the help of Brightpearl

Spikeball is a manufacturer, distributor and direct-to-consumer retailer that revived the sport of roundnet and quickly scaled—selling through 3,000 US retailers, shipping to 48 countries and hitting $3.2M in revenue in 2014. As order volumes grew to hundreds (and seasonally thousands) per day, Spikeball needed a retail management system that integrated with Shopify, ShipStation and Amazon to streamline orders, improve inventory visibility and boost operational efficiency.

Brightpearl provided that integrated platform, centralizing processes, delivering real-time reports and multi-channel visibility so a lean team could handle high order volumes (reducing staffing needs by several people). The solution prevented stockouts and recovered a few hundred thousand dollars in revenue, supported 3x year-over-year retail growth, and gave Spikeball the scalability to expand into new markets and future initiatives.

Spikeball Store

Scott Palmer

Chief Operating Officer