Case Study: Paper & Tea achieves streamlined multichannel operations and real-time stock visibility with Brightpearl

Paper & Tea enlightens tea drinkers with Brightpearl and Magento

Paper & Tea is a Berlin-based specialty tea and lifestyle retailer with two stores, a Magento webstore, a growing wholesale arm and about 50 employees. Faced with multiple sales channels, the need for accurate company data and inventory control across two stores and a central warehouse, they required a single system to unify retail, online and wholesale operations.

By using Brightpearl with its pre-built Magento integration and an integrated POS/back-office, Paper & Tea centralized stock tracking and daily operations, preventing stockouts and giving staff clear oversight. The system became essential to the business, smoothing multi-channel management, supporting rapid wholesale growth and underpinning plans for more stores and international expansion.

Paper and Tea

Daniel Rios

Technical and Operations Specialist