Case Study: Oskar's Wooden Ark Group achieves unified multi-brand operations with Brightpearl

Oskar's Wooden Ark Group reclaims 0.5 FTE and cuts CX touchpoints 80% with Brightpearl

Oskar's Wooden Ark Group, which operates three distinct toy and education supply businesses from one warehouse, faced significant operational challenges. They were manually managing stock, orders, and fulfillment across three separate Shopify stores with spreadsheets, leading to stock discrepancies and a high administrative burden. They needed a solution from vendor Brightpearl that could centralize operations without erasing each brand's unique identity.

By implementing Brightpearl's system, the group gained a single source of truth for inventory and order management across all three businesses. This solution integrated with their existing tech stack, including Shopify Plus and Xero. The results were transformative: manual reconciliation was eliminated, reclaiming the equivalent of half a full-time employee's hours each week. Order automation from Brightpearl also meant 80% of orders required no customer service interaction, and inventory became leaner and more accurate.

Oskar's Wooden Ark Group