Case Study: Herbert Sports saves £16,000 in warehouse operating costs and cuts 25% of man‑hours with Brightpearl

How Herbert Sports Saved £16,000 in Warehouse Operating Costs

Herbert Sports is a UK sporting-goods retailer (21 staff, ~£1M turnover) that sells via a physical store, a Magento e-commerce site, Amazon and eBay, supported by a 3,000 sq ft warehouse. Rapid multichannel growth exposed shortcomings in their legacy Top2Toe system: poor integrations, inventory inaccuracies and slow, error-prone fulfilment that ate into margins and harmed customer ratings.

They implemented Brightpearl’s retail management platform and Warewolf WMS to centralise channels and automate fulfilment. The change was quick to deploy and cut warehouse operating costs by £16,000 a year, reduced warehouse man-hours by 25%, saved about 12 admin hours per month, virtually eliminated shipping errors, and boosted marketplace performance (Top Seller on eBay and near‑100% positive feedback on Amazon).

Herbert Sports

Angie Sole

Managing Director