Case Study: Biscuiteers achieves streamlined multi-channel operations and rapid growth with Brightpearl

How Biscuiteers baked a multi-million-pound high-end biscuit empire - with a little help from Brightpearl

Biscuiteers, the hand-iced biscuit gifting brand, had to rethink its operations as demand surged across multiple sales channels during the pandemic. To keep track of stock, orders, payments, and accounting while scaling a handmade manufacturing business, the company turned to Brightpearl.

Brightpearl implemented a back-office business management system that brought sales, accounting, point of sale, and inventory into one place. The result was greater operational visibility, more accurate stock tracking and gross margin reporting, and the efficiency that helped Biscuiteers double sales in the year ending April 2021, with revenue projected to reach £11.5 million.

Biscuiteers

Harriet Hastings

Founder & Managing Director