Case Study: Honour saves 100+ hours a month with Brightpearl retail automation

Honour straps on Brightpearl and saves 100+ hours a month with retail automation

Honour is a London-based retailer founded in 1988 that sells lingerie, fetish wear and accessories across its flagship store, multiple direct-to-consumer and wholesale sites, and marketplaces, stocking over 10,000 SKUs. Rapid growth exposed limitations in its legacy ecommerce stack—poor integrations, slow reporting, no plug‑in warehouse management and time‑consuming manual processes that forced the team to hire developers and contractors just to keep operations running.

Honour moved to Brightpearl’s cloud-based Digital Operations Platform for its real-time reporting, extensible integrations and end-to-end automation. Brightpearl created a single source of truth for inventory and orders, streamlined purchasing, order processing and customer service, and automated invoices, orders and shipping—saving the business about 28 hours a week (112 hours a month), reducing overheads and improving speed and accuracy as it scales.

Honour

Joe Xuereb

Director