Case Study: Golden Protective Services achieves live omnichannel inventory control and improved efficiency with Brightpearl

Golden Protective Services keeps its inventory in check with Brightpearl

Golden Protective Services is a 20-year-old wholesale and retail business in Carrollton, Ohio that sells through a brick-and-mortar store and online channels (Shopify, eBay, Amazon), handling about 19,000 orders a year. As the company grew and moved into ecommerce, its decade-old accounting system couldn’t support multichannel sales, forcing daily manual inventory updates and leaving them without reliable, real-time reporting.

They implemented Brightpearl for a single live inventory and omnichannel back office, and the transition was smooth with strong implementation support. Brightpearl automated shipping and inventory updates, delivered real-time reporting, reduced headcount costs, improved decision-making, and paid for itself quickly—leaving Golden Protective Services positioned to scale wholesale and online sales.

Golden Protective Services

Donna Best

Director of Operations