Case Study: Onya Innovations achieves real-time multichannel inventory control and ends double-selling with Brightpearl

From market stall to multichannel with Brightpearl

Onya Innovations, founded in 2004 by brothers Jon and Dan Brousson, makes reusable, eco‑friendly products (bags, bottles, cups and more) sold through two Magento stores, Amazon and eBay. With a five‑person remote team and third‑party fulfilment, rapid multichannel growth led to inventory imbalances, double sells and VAT discrepancies that were disrupting sales and customer satisfaction.

Implementing Brightpearl’s cloud platform gave Onya real‑time inventory and order control across all channels, easy eBay listing tools and smooth onboarding with a verified partner. The result was fewer stock conflicts and VAT errors, faster, more automated operations that support remote working, happier wholesalers and customers, and a scalable foundation for launching another Magento store.

Onya Innovations

Dan Brousson

Founder