Brightpearl
133 Case Studies
A Brightpearl Case Study
CyberJammies is an omnichannel nightwear brand selling direct-to-consumer and through major retailers that experienced explosive growth during 2020. Rapid order volumes exposed operational pain points—scattered spreadsheets, limited visibility across UK and India teams, and the need to adapt quickly to challenges like Brexit—which threatened their ability to scale and maintain service levels.
By implementing Brightpearl’s retail operations platform (Shopify Plus, ShipStation and warehouse integrations, forecasting, WMS and a powerful automation engine) and going live in 120 days with full training and support, CyberJammies centralized operations and automated repetitive tasks. The result: trebled revenue, far lower staffing increases than expected (just one additional hire), faster, more accurate order processing, improved reporting and visibility, and recognition as one of Britain’s fastest‑growing fashion brands.
Mark Tweed
Brand Director