Case Study: Strength Shop achieves 75% faster order processing and scalable automation with Brightpearl

Brightpearl takes the weight off Strength Shop with advanced automation and turbocharged order processing

Strength Shop, a Scotland‑founded multi‑channel retailer of strength and fitness equipment selling via Magento, marketplaces and resellers, saw rapid growth (50% YoY) during the pandemic that exposed its reliance on spreadsheets and non‑integrated tools. The surge led to overselling, slow manual order handling and stressed staff, so the team needed a fast, purpose‑built retail operations platform to give visibility and control.

Brightpearl was implemented in 120 days, syncing with Magento and other channels and using an Automation Engine to streamline fulfillment, shipping selection and customer communications. The result: order processing up to 75% faster, three of the company’s best trading days within two weeks, improved stock visibility and forecasting, reclaimed staff hours reinvested into growth, and a scalable foundation for future expansion.

Strength Shop

Ricky Shah

Chief Operating Officer