Case Study: Wineware achieves faster order fulfilment and inventory accuracy with Brightpearl

Brightpearl quenches Wineware’s thirst for improved retail management operations

Wineware, a UK specialist in glassware, wine racks and accessories trading online since 2000, had outgrown an outdated Sage system that struggled with manual stocktakes, accuracy issues and crashes. As ecommerce and multichannel sales expanded—serving thousands of consumers and hundreds of trade clients—inventory errors and slow fulfilment threatened the company’s promise of fast, same‑day dispatch and a premium customer experience.

Switching to Brightpearl gave Wineware unified, real‑time inventory and multichannel sales visibility, better forecasting and faster order processing—saving around three hours a day and enabling orders to ship hours earlier. The platform improved channel management for 1,800+ SKUs, boosted operational insights and helped deliver consistently fast service, contributing to an excellent five‑star Trustpilot rating and stronger confidence for future growth.

Wineware

Lynsey Wellman

Company Director