Case Study: Bond Touch achieves 800 hours saved each month with Brightpearl

Bond Touch Taps Brightpearl to Save 800 Hours a Month

Bond Touch, a multichannel DTC brand known for its emotional wearable tech bracelets, struggled to keep up with rapid growth as it expanded into multiple Shopify storefronts, warehouses, stockists, and Amazon sales. Manual workflows and spreadsheets made inventory tracking inaccurate and time-consuming, creating stock management issues and occasional stockouts. Bond Touch chose Brightpearl for its scalability, flexibility, and ability to integrate with their existing tech stack.

Brightpearl implemented quickly in just 40 days, connecting Bond Touch’s Shopify, Xero, and other tools while adding automation, demand forecasting, OMS, WMS, and reporting. The results were major: Brightpearl automation saved 480 hours a month and eliminated most manual work, while Demand Planner saved another 320 hours a month by improving forecasting and removing stockout risk.

Bond Touch

Jorge Henriques

Chief Operating Officer