Case Study: Bat and Bottle achieves fivefold increase in online sales with Brightpearl

Bat and Bottle quintuples online sales since implementing Brightpearl

Bat and Bottle is an independent retailer (est. 1994) that imports and sells artisan Italian wine via a shop, Magento webstore, phone/email and, more recently, to restaurants. Relying on Sage Line 50 and Act! left them with disconnected accounts and CRM, manual stock updates, and a real risk of double-selling—constraints that were holding back growth and good customer service.

Switching to Brightpearl gave them a cloud-based, integrated platform with real-time inventory, CRM memos and automated order-to-fulfilment workflows, plus painless migration and responsive support. The result: online sales quintupled, restaurant trade grew 95%, fulfilment and logistics became far more efficient, and the team can manage customers and stock from anywhere.

Bat and Bottle

Emma Robson

Co-Founder