Brightpearl
133 Case Studies
A Brightpearl Case Study
Arthauss Furniture is a multichannel retailer of flat-packed living and bedroom furniture selling online and from a Lincolnshire showroom. Rapid growth left the business bogged down in manual admin—Excel spreadsheets and notebooks—causing human error and limiting time for growth, so Arthauss set out to adopt a retail management system despite concerns about transition time and disruption.
Arthauss implemented Brightpearl (with STREAM for complex deliveries) and, supported by a dedicated consultant, went live in just 24 days. Automation (auto‑invoicing, auto‑allocation and delivery tracking) cut repetitive work, reduced order errors, saved about 40 hours per week, improved delivery visibility and freed staff to focus on post‑sale service, boosting staff and customer satisfaction.
Kasia Konwinska