Case Study: Snap Supply achieves 240 hours saved per month and tripled profits with Brightpearl

Appliance parts specialist saves 240 HOURS a month with Brightpearl after going live in just three months

Snap Supply, an appliance-parts specialist founded in 2017 by two brothers in the American Midwest, outgrew its manual processes as sales expanded across Shopify Plus, wholesale sites and multiple marketplaces. Using Microsoft Navision, the team struggled to process 400–500 daily orders by hand and needed an integrated, retail-focused system to automate data entry and support scale.

They implemented Brightpearl’s Digital Operations Platform in under three months, gaining out-of-the-box integrations and end-to-end automation. Order entry time dropped by 60 hours per week (240 hours/month), staff were redeployed to sales and customer service, and the business tripled net profits while growing 5–10% monthly. Improved inventory, reporting and margin visibility also enabled expansion into Canada and planned US growth.

Snap Supply

Nick Ernst

Co-Founder