Case Study: Brighton & Hove Community Works streamlines membership and CRM with BrightMinded

Brighton & Hove Community Works unifies 4 charities with BrightMinded

Brighton & Hove Community Works, a charity formed from a merger of four smaller organizations, faced the challenge of unifying its digital presence and data. They engaged BrightMinded to develop a new brand, build a new website, and create a new integrated CRM while migrating legacy data from the existing organizations.

BrightMinded implemented a single, unified platform using WordPress with a deeply integrated CiviCRM system. This solution allowed members to apply directly through the website, with data flowing into the CRM and powering a public member directory. The vendor's work empowered the charity's staff to generate reports and manage communications effectively, establishing an ongoing digital partnership that included further post-launch integrations.

Brighton & Hove Community Works