Case Study: Wyndham City Council achieves optimised facilities investment and accurate long-term forecasting with Brightly Software

Wyndham City Council - Optimising facilities investment with multiple performance criteria

Wyndham City Council, a rapidly growing municipality in Victoria, Australia, faced a complex facilities challenge: a diverse and expanding portfolio of assets managed across siloed departments, with limited visibility of non‑condition performance factors such as capacity, functionality, accessibility and sustainability. Council needed a coordinated, evidence‑based way to predict future asset performance and align investment with service needs as the city added roughly six buildings per year.

Partnering with Brightly, Wyndham developed a 25‑year holistic life‑cycle model using Brightly’s Predictor software and service manager surveys to capture condition and non‑condition criteria. The interactive online platform became a single source of truth, improving long‑term financial forecasting and short‑term works programming, enabling better project packaging and cost efficiencies, and strengthening collaboration between asset, facility and service managers.

Wyndham City Council

Rory Gibbons

Senior Strategic Asset Management Consultant