Case Study: Rinnai America Corporation achieves streamlined maintenance and reduced downtime with Brightly Software

Why Rinnai America Relies on Asset Essentials for Everything They Do

Rinnai American Corporation, the North American division of a Japanese manufacturer of tankless water heaters, faced the challenge of managing maintenance across its new 330,000 sq. ft. U.S. plant in Griffin, GA. With a small maintenance team supporting heavy daily production, the company needed a better way to track work orders, repairs, and equipment history, so it implemented Brightly Software’s Asset Essentials.

Brightly Software’s Asset Essentials helped Rinnai streamline repair tracking, document maintenance data, and automate preventive maintenance alerts. The platform also gave the team data to support budget requests and showed the need for additional staff; it even helped identify a stamping machine maintenance cycle that reduced downtime by prompting service around every 300 hours of use.

Rinnai American Corporation

Dean Darcy

Director of Manufacturing