Brightly Software
256 Case Studies
A Brightly Software Case Study
Timber Ridge at Talus is a 10-acre, LEED-certified CCRC in Issaquah, Washington, led by Facility Management Director Dave Durfee. The community includes 338 apartments (184 occupied and 154 under construction) and a 10-person maintenance team; they struggled with paper-based work orders, manual spreadsheets, and the need for reliable communication and reporting across departments and construction phases.
By implementing TheWorxHub, Timber Ridge digitized work orders, asset records and preventive maintenance with barcode tracking and automated alerts. The system simplified routing to the right technicians, improved reporting for QA and safety checks, enabled better capital planning and refurbishment scheduling, and delivered measurable time savings, stronger asset protection and a streamlined maintenance process.
Dave Durfee
Facility Management Director