Case Study: Georgia College & State University achieves 24-hour work order turnaround and data-driven maintenance with Brightly Software

The Switch to a Mobile Workforce Improves Communication and Efficiency at Georgia College

Georgia College & State University, a 128-year-old campus with about 7,000 students, 94 buildings and 645 acres, struggled with an outdated work-order system (Maximo) that relied on paper, lacked inventory control and didn’t report useful data—creating communication gaps between facilities staff, technicians and students.

They implemented Dude Solutions Work and Asset Management, enabling a mobile workforce with iPads and a student-facing portal. Technicians now log notes in the field, administrators generate cost- and building-specific reports, and response times fell to about 24 hours; the team completed roughly 18,775 work orders in a year and earned recognition for process improvement.

Georgia College & State University

Mark Duclos

Assistant VP of Facilities and Operations