Case Study: The Community YMCA achieves paper-free, centralized maintenance accountability with Brightly Software (FacilityDude)

The Community YMCA replaces paper with a CMMS

The Community YMCA in Red Bank, NJ (serving about 5,000 members across 8 locations with a 4-person tech team) was managing all maintenance work orders on paper, resulting in no real accountability, poor visibility of job status, and difficulty tracking equipment history or responding to member concerns.

By implementing FacilityDude’s CMMS and Planned Maintenance module, the Y centralized all work orders, equipment records (boilers, fitness machines, 30 fleet vehicles, etc.), and warranty information in one searchable system with email reminders for scheduled work. The result: clear accountability and real-time visibility, faster, data-backed decisions about repairs vs. replacements, and near-instant responses to member inquiries.

The Community YMCA

Jack Behr

Vice President of Facilities Management