Case Study: The Barossa Council achieves streamlined asset management and 33% faster road grading with Brightly Software

The Barossa Council optimises asset management and workforce efficiency

The Barossa Council is a fast-growing regional local government in South Australia managing $527M in roads, footpaths, parks, buildings and other infrastructure across 912 km² for over 26,000 residents. Faced with rapid population growth and mounting pressure on assets, the Council struggled with multiple disparate systems, Excel spreadsheets and manual job cards that hindered field–office communication, slowed maintenance workflows and made long-term planning difficult.

The Council implemented Brightly’s cloud EAM platform—including Mobility, Maintenance and Predictor—with a tailored rollout and targeted training. The single-source solution streamlined data capture and work orders, improved field mobility and urgent response, and boosted planning confidence with predictive modelling; benefits included saving hours of work each week and reducing time spent grading customer requests by 33%, while enabling better long-term capital planning.

The Barossa Council

Glen Carter

Manager of Infrastructure & Environmental Operations