Case Study: Sky Lakes Medical Center achieves simpler, faster maintenance and improved PM management with Brightly Software's MaintenanceEdge

Sky Lakes Medical Center - Customer Case Study

Sky Lakes Medical Center, a regional healthcare provider in Klamath Falls, OR (800,000 sq ft, 176 beds, serving ~120,000 people), was struggling with a cumbersome work-order system that was time-consuming to use, produced difficult-to-access reports, and required constant troubleshooting after software updates. The facility needed a simpler, more reliable solution and better preventive maintenance (PM) workflows.

They implemented MaintenanceEdge, imported equipment data, and completed on-site training. The web-based system with unlimited users and a clear PM dashboard made work-order entry and reporting faster and easier, improved PM assignment and prioritization, and delivered seamless updates and responsive support. In the three months after rollout Sky Lakes entered over 2,600 work orders and technicians now spend more time doing maintenance and less on paperwork.

Sky Lakes Medical Center

Karen Maxwell

Engineering Secretary