Case Study: Sandusky County, OH achieves improved documentation and reduced liability with Brightly Software's MaintenanceEdge

Sandusky County Improves Documentation to Limit Liability with MaintenanceEdge

Sandusky County, OH (population 60,510) was managing maintenance across 22 buildings with an informal, paper- and memory-based process that made it hard to prioritize work, track requests, or run preventive maintenance. Requests were often passed verbally, supervisors couldn’t reliably ensure tasks were completed, and the county lacked the documentation needed to limit liability.

By rolling out FacilityDude’s MaintenanceEdge building-by-building, supervisors and staff gained a searchable, centralized system with real-time notifications, mobile work orders, and planned maintenance scheduling. The county now prioritizes and assigns work efficiently, technicians receive orders anywhere, preventive maintenance prevents costly breakdowns (e.g., $40 filter vs. $5,000 repair), and improved documentation reduces risk and simplifies proof of due diligence.

Sandusky County, OH

Theresa Garcia

Personnel / Loss Control Director