Case Study: Sunnyside Unified School District achieves KPI-driven work order transparency with Brightly Software

Reports & KPIs Help Justify Need to Keep Dude Solutions

Sunnyside Unified School District in Tucson, Arizona (17,500 students) faced a chaotic, paper-based triplicate work order system that left requests lost and little transparency. Although the district had been using SchoolDude (a Dude Solutions product) to streamline requests, new management pushed to replace it with an internal system to cut costs—threatening reporting capabilities and increasing IT burden.

Project Manager Cindy Bova used SchoolDude’s district-specific reports and KPIs to quantify work volume, work orders by trade, individual completions and peer comparisons, showing Sunnyside outperforms national averages (for example, 66% of work orders completed in under a week). The data justified keeping the software, improved accountability and team responsibilities, and continues to inform the district’s strategic plan.

Sunnyside Unified School District

Cindy Bova

Project Manager Energy Efficiency