Case Study: Novacare (Nova Group) achieves inventory transparency and customer accountability with Brightly Software

Novacare Gains Transparency and Customer Accountability with Dude Solutions

Novacare by Nova Group is a Murray, Utah–based dietary nutraceutical manufacturer that manages the full capsule production process from raw materials to shipping across five separate buildings. Despite a large inventory, many clients and dozens of employees, Novacare was relying on a single Excel spreadsheet and phone/email communications, leaving them without reliable inventory tracking, user accountability or efficient work-order management.

By implementing Dude Solutions’ MaintenanceEdge and InventoryEdge, Novacare centralized requests, created nearly 3,000 work orders in 18 months, and gained real-time inventory visibility and reporting. The platform improved preventive maintenance and audit readiness for FDA/NSF, enabled traceability for customer complaints and data-driven capital decisions (leading to replacement of costly equipment), and delivered strong ongoing support—resulting in lower costs, greater accountability and a happier, more productive team.

Novacare

Jeff Smith

Director of Production