Case Study: Northridge Church achieves increased accountability and proactive maintenance with Brightly Software

Northridge Church documents work and increases accountability with Dude Solutions Work and Asset

Northridge Church in Plymouth, Michigan, serves a 20,000-person congregation across three buildings and a 90-acre main campus, with a 20-person facilities team. Director of Buildings, Grounds and Facilities Craig Miller needed a system to replace “tribal knowledge” and scattered verbal requests so the team could keep track of daily work, be more proactive, and measure performance.

Miller implemented Dude Solutions’ CMMS, with smooth onboarding and customer service that stood out. The system centralized work orders and preventive maintenance, eliminated ad-hoc requests, increased accountability (everyone can see what’s happening and where), and produced reports that enable data-driven decisions about staffing, equipment history, and workload.

Northridge Church

Craig Miller

Director of Buildings, Grounds and Facilities