Brightly Software
256 Case Studies
A Brightly Software Case Study
Jake’s Finer Foods, a 70‑year‑old food distributor and restaurant supplier in Houston with two facilities and a roughly 200‑person team, faced a maintenance challenge: an unintuitive CMMS that charged extra for support and didn’t meet their needs for mobile use, asset and cost tracking, scalability, and ease of use. Facilities Maintenance Manager James Mugavero sought a solution that aligned with the company’s customer‑service and team‑first values.
They implemented Brightly Asset Essentials, gaining intuitive mobile work execution, better scheduling and asset tracking, and responsive support. Results were immediate: work orders can be completed up to 4× faster, communication is streamlined, KPI reporting enabled a forklift speed change that avoided at least $10,000 in repair costs, and overall safety and accountability have improved — with plans to roll the system out to other departments.
James Mugavero
Facilities Maintenance Manager