Case Study: Redlands Unified School District achieves 7-day work order turnaround with Brightly Software's Asset Essentials

How Redlands Unified used Asset Essentials to Accelerate Work Order Completion Times

Redlands Unified School District, a K–12 district in Redlands, California with 26 schools and a 50‑person maintenance team, needed a more powerful way to manage work orders and extract data for budgeting and an upcoming bond. Their legacy system couldn’t deliver the reporting or field efficiency required, causing slow reactive maintenance and limited visibility into asset performance.

By implementing Brightly’s Asset Essentials (including a mobile app and custom reporting), the district streamlined request intake and field updates, cut average reactive work order turnaround from about 30 days to seven, and gained analytics to recover costs, justify two new HVAC hires, and make data‑driven replacement decisions — all supporting better preventative maintenance and bond planning.

Redlands Unified School District

Loren Parck

Maintenance Technician