Case Study: City of Howe achieves streamlined asset & work-order management for 2x growth with Brightly Software's Asset Essentials

How Asset Essentials is Preparing the City of Howe, TX for the Future

The City of Howe, Texas—a small, fast-growing municipality of about 3,500 residents with five maintenance staff—was operating on paper-based processes and sticky notes, which led to lost work orders, unknown asset histories and missed preventive maintenance. With the city projected to roughly double in size over the next five years, leaders needed more accountability and a scalable way to track assets and crew work.

Howe implemented Brightly’s Asset Essentials CMMS, centralizing assets, inventory and work orders with mobile access for technicians. The system uncovered previously untracked city assets, automated preventive maintenance, improved technician training and real-time work-order tracking, and produced clear reports for council. These improvements let the city plan budgets, justify staffing, and prepare for rapid growth.

City of Howe

Chris Bristow

Lead Systems Operator