Case Study: Hartford HealthCare achieves Joint Commission recognition for excellence in compliance documentation with Brightly Software's TheWorxHub

Hartford HealthCare wins recognition from Joint Commission for excellence in compliance documentation with Brightly’s TheWorxHub

Hartford HealthCare, a Connecticut-based health system with 17 hospitals and some 500 off-site facilities across 185 towns, needed a scalable, easy-to-use way to guarantee regulatory compliance as it expanded. Inspectors had varying levels of technical expertise, documentation was manual and inconsistent, and there was no efficient process to track corrective actions or ensure nothing was missed.

Hartford implemented Brightly’s TheWorxHub—an intuitive but customizable asset and maintenance platform—using templates, alerts and built-in safeguards to require and document corrective actions. Facilities using TheWorxHub avoid citations during regulatory audits, stay on top of scheduled work, and have earned recognition from the Joint Commission for excellence in compliance documentation.

Hartford HealthCare

Gregory Rich

Facilities Manager