Case Study: Ferrum College achieves streamlined, paper-free event management with Brightly Software

Ferrum College Reduces Paper Processes & Data Entry with Event Management Software

Ferrum College, a 1,200-student campus in the Blue Ridge Mountains, faced inefficient, paper-based event management handled by a small team and many student workers. Using multiple systems forced repetitive manual data entry, created errors, slowed response times and limited the department’s ability to scale and focus on customer service.

In early 2019 Ferrum adopted Dude Solutions Event Manager, a cloud-based, mobile platform that consolidated reservations and calendars, eliminated duplicate entry and automated workflows. The result: faster processing (staff can manage requests in a few clicks), fewer errors, students redeployed to customer-facing work, strong implementation support, and a more scalable, cost-effective system that lets the team focus on growth and service.

Ferrum College

Michael Vaughan

Manager of Conferences & Events