Case Study: Ely-Bloomenson Community Hospital achieves improved reporting, increased preventive maintenance, and fewer reactive work orders with Brightly Software's MaintenanceEdge

Ely-Bloomenson Community Hospital Improves Reporting with MaintenanceEdge

Ely-Bloomenson Community Hospital, a 25‑bed critical access facility in Ely, Minnesota with a 106,000 sq ft campus and a small maintenance team (three full‑time and one part‑time technicians), was struggling with a paper‑based work order system that made workflow management and reporting difficult. The manual process left preventive maintenance and documentation inconsistent and made it hard to track workload for regulators and administrators.

Implementing MaintenanceEdge — a SaaS CMMS with integrated work order and planned maintenance modules and unlimited user access — gave staff a dashboard view of assignments, easy daily reports, and the ability to track labor and costs. The hospital saw better on‑time PM completion (over 30% of work orders), fewer reactive work orders and call‑backs, clearer documentation for inspections and finance, and measurable resource savings, with responsive vendor support.

Ely-Bloomenson Community Hospital

Al Forsman

Plant Maintenance Manager