Case Study: Craighead County achieves mobile workforce efficiency and instant reporting with Brightly Software

Craighead County, AR Gains Efficiency with Mobile Workforce

Craighead County, AR (pop. 96,443) and GIS & Technology Coordinator Erin Johnson were bogged down by mountains of paperwork, slow, manual reporting, hard-to-access historical data and inefficient printed work orders that cost staff valuable time each day. Routine tasks like guiding crews, locating jobs and assigning costs required hours and printed maps, making it difficult to track spending and productivity across the county.

By implementing Dude Solutions’ mobile work-order system, crews now receive jobs, locations and tool lists on their devices while managers pull custom or built-in reports in seconds. The change eliminated paper workflows, created a visual record of work and spending, empowered employees with new technology skills, and improved transparency and efficiency for county operations and stakeholders.

Craighead County

Erin Johnson

GIS and Technology Coordinator