Case Study: Prince George’s Community College achieves centralized work orders and improved communication with Brightly Software Work & Asset

Community College Improves Communication with Web-Based Maintenance Solution

Prince George’s Community College in Largo, Maryland (20 buildings, 28 maintenance staff, ~13,600 students) needed a single operations platform that all departments would actually use. Their legacy, PC-installed work order system was inefficient and fragmented, making it hard to track requests and get consistent data.

The college implemented Dude Solutions’ cloud-based Work & Asset to centralize work orders, automatically route jobs by trade, and send status emails to customers. The result: faster, more transparent communication with customers and managers, simple reporting for completion times and trends (e.g., routine tasks like light-bulb replacements tracked at 2–5 business days), and greater visibility to justify funding and improve operational decisions.

Prince George’s Community College

Carol Braswell

Facilities management supervisor