Case Study: City of Milwaukee, WI achieves streamlined preventive maintenance and easy reporting with Brightly Software

City of Milwaukee Sees Major Improvements in Operations with Dude Solutions

The City of Milwaukee Department of Public Works facilities team, which supports hundreds of city buildings and more than 100 admins, supervisors and technicians, struggled with a legacy maintenance system that couldn’t create effective preventive maintenance schedules, left supervisors without clear visibility into workload, and made reporting onerous.

After implementing MaintenanceEdge by Dude Solutions, the department gained scheduled PM management, easy-to-read work-order dashboards (pending/closed/overdue/awaiting approval), and flexible reports for budgeting, trade labor breakdowns and project summaries. The result: preventive work is tracked reliably, supervisors are well informed, projects (like a major city hall renovation) can be shown on time and under budget, and staffing and material needs can be justified with data.

City of Milwaukee, WI

Roger Davidson

Safety Specialist Senior, Department of Public Works