Case Study: City of Conroe achieves streamlined parks maintenance and accountability with Brightly Software (MaintenanceEdge)

City of Conroe, TX Streamlines Parks Work with Maintenance Software

The City of Conroe Parks Department in Conroe, Texas, led by Parks Superintendent Lauren Arnold, struggled to track a wide range of maintenance tasks—from ballfield prep and playground inspections to infrastructure and irrigation repairs—using Excel and Office products, which left them without reliable documentation or accountability.

They implemented Dude Solutions’ MaintenanceEdge, which the nine-person crew quickly adopted. The system provides customizable work orders and preventive maintenance, time tracking, and reporting so the team can document completed work, run transparent reports for the advisory board, and pull accurate labor and cost data for budgeting—resulting in better accountability, improved morale, and a more comprehensive PM program.

City of Conroe

Lauren Arnold

Parks Superintendent