Case Study: City of Concord, CA achieves improved reporting, budgeting and planning with Brightly Software

City of Concord, CA Sees Improved Data & Reporting with Dude Solutions

The City of Concord Facilities team manages 500,000 sq. ft. with a nine-person staff and had been hampered by inefficient work-order systems, manual Excel-based 10-year budgeting, outdated facility condition assessments, and significant administrative time spent entering work. Seeking better visibility and control, they turned to Dude Solutions to modernize maintenance and capital planning.

By implementing MaintenanceEdge, Capital Forecast and utility tracking—with hands-on training and mobile work-order access—the team gained easy filtering and reporting, accurate 10-year cost projections, and up-to-date facility condition data. The results include improved reporting, budgeting and planning, a new dedicated capital budget and justification for additional operating funds, reduced office data-entry (previously 20% of staff time), and 2,860 work orders in the past 12 months (1,881 corrective; 979 planned).

City of Concord, CA

Robert Hardie

Facilities Manager