Case Study: Camrosa Water District achieves proactive preventive maintenance and smarter time, budget and workforce management with Brightly Software

Camrosa Water District Starts New Chapter Tracking Time and Preventive Maintenance

Camrosa Water District, serving about 30,000 residents in Camarillo, CA, faced a gap between its paper/Excel work orders and the need for proactive asset management. Manager of Operations Eric Garcia needed a GIS-centric, user-friendly system to capture work history, field time and photos, improve communication amid an aging workforce, and move from reactive repairs to a preventive maintenance program.

They implemented Dude Solutions’ Mobile311, which met their scheduling, real-time communication and GIS requirements and integrated with existing systems; on-site consulting shortened implementation from six months to about one. The district now tracks and schedules assets, logs time and field photos easily, and has improved budgeting, manpower allocation and preventive maintenance planning — outcomes Eric says have already exceeded expectations and will feed future analytics like pipeline replacement.

Camrosa Water District

Eric Garcia

Manager of Operations